Cabling Voice & Data Network | Houston, TX

CTI Software Development

Award-Winning INterra Software

Interra Software, a division of DataVox, is proud to have developed an award-winning list of proprietary CTI products, which have become an essential part of our custom solution based business. INterra Software has an established Software Development Team and a wealth of sophisticated development tools that enable us to stay at the forefront of technology. Our suite of CTI products include:

• Virtual Assistant - Virtual Assistant is an advanced communications tool designed to increase your overall productivity and accessibility. This innovative desktop application not only simplifies complicated telephone operations, but also enhances and extends switch functionality.
• vConsole - INterra vConsole is an integration of Virtual Assistant and Operator Assistant designed to present maximum information for call management. Quick access to valuable information and communication tools gives attendants the necessities they require for the greatest efficiency.
• Call Recorder - INterra Call Recorder is a stand-alone client application that enables voice recording using a telephone and a PC with a soundcard. Call Recorder consists of client software and a handset adapter that works with virtually any standard telephone.
• Silent Message - Silent Message is an advanced form of second call notification. It is designed to inform you of the call, who is calling, and then allows you to quickly advise how the call should be handled.
• Operator Assistant - Designed to enhance those Operator Console's that do not support "busy lamp fields," which is the industry terminology used to define "knowing when a co-worker is on the telephone or not."
• Preview Dialer - INterra's Preview Dialer is a software application that combines Caller ID with your Computer Telephony enabled system and ties into your Personal Information Manager (compatible databases include GoldMine and ACT) to greatly increase your individual productivity.

With much attention and dedication, the INterra Software Team has truly developed some of the most robust and feature rich products on the market.

• System Integration
• Structured Cabling
• CTI Software Development
• IP Telephony
• Data Networking
• Customer Care Center